The dedication and research on this project was impeccable! This project was difficult and we wanted to maintained our history while giving it an update to today’s time. Annette and her team did a fantastic job in doing exactly what we were hoping for. Comments have been nothing but praise. “It’s so warm and welcoming” “You preserved the history and the beautiful wood”. Thank you Annette! We welcome visitors at anytime to view your beautiful work.
This review is long overdue, but we had a wonderful experience with Annette. From the moment we first walked into her beautiful showroom, we knew we had chosen the right place to shop for our new furniture. Annette made us feel right at home, and worked tirelessly to help us find the exactly the right colors, fabrics & pieces for our taste and our budget; she wanted to make sure we truly loved what we bought. And yes, we all love, love, love the finished product and enjoy being in that space every day. We would absolutely recommend her to anyone!
Annette has an amazing vision for what you are trying to accomplish in your living space. She turns an old worn place in your home into a warm relaxing area that you can't wait to show off to your family and friends. She really listens to what you want and respects your opinions. Would use her again but we are finally done in redoing our home.
Need a great place for guidance on home decorating, Design Matters is the place to go. High quality and reasonably priced furniture and decorating pieces. Fabrics to choose from, rugs to fit all taste and wallpaper to finish round it out. Very friendly, personal design experts. I highly recommend Design Matters for all your interior decorating needs.
Annette was fantastic to work with. We have a very space challenging living room and Annette spent countless hours finding us the perfect furniture, fabrics and colors that makes our space beautiful,functional and inviting. We are just thrilled with our new living space and look forward to working with Annette again on another interior design project. I highly recommend Design Matters, Annette and the team!
I recently purchased my first home and was nervous about the cost of furnishing such a large space. Annette (and her team) were very helpful to my husband and I. She showed us options within our budget, helped with paint colors, and showed us how we could use some of our favorite family pieces in the new space! The customer service we received was great- the team was helpful and Annette was attentive to all of our needs. Her pricing was fair and she genuinely wanted us to feel happy in our new home. Even the men who delivered the furniture were polite and professional. I will be returning to Design Matters when it is time to furnish the next room!
I went to Design Matters not knowing what to expect as this was the first time I've ever gone to someone for advice on decorating. Tired of the colors in our open floor space I went there for some advice so I wouldn't finish my project having wasted time and money. Right away I was greeted by Annette, the owner, who asked me lots of questions about colors, especially the colors of my furniture. Then it was suggested that I bring in the cushions of the couch and we went from there. A new rug was suggested as the one I had was too small and too boring, realizing that everything I had was in various shades of brown. Because of the oddity of my house design, Annette suggested that she come over. That was a big help in that the colors that were picked out could be coordinated with a large adjoining room, and thus created a nice flow. The color of the hardwood floors played into the color scheme, which I hadn't even thought about. The rug took awhile to arrive from the company (which I expected) but I was constantly informed of the planned delivery date. I did the painting and after 2 weeks, I was so delighted with the results. Then the rug arrived and it just pulled it all together. I love the look, as does my family and guests.
Thank you Annette!!
Few months ago, after 20 years, we decided to change our bedroom decorations. Comforter, decorative pillows, blinds, curtains. I personally thought, I can do this on my own. With the internet the choices are endless and probably cheaper. Well, after looking and measuring, and dealing with windows that are not typical. I knew I needed help. I knew what I wanted, but there were so many pieces to the puzzle. I decided to make an appointment at Design Matters and see if they were going to be of any help. And they were! Annette listened, didn't try to take me off MY track, but did have different ideas of how things could work. From idea to installation, it was smooth. I love it!
Annette is awesome! She did a design consult for my mudroom lacking and storage starved house. Her ideas were great, and we will be putting a number of her storage suggestions into action. She also very gently suggested moving around some furniture (and explained why!) I most certainly will be checking in with Annette at Design Matters before investing in any future furniture.
Thank you so much for your expertise in helping me get an offer for my property in Monkton. You did a fabulous staging job renting us your home furnishings and there is no doubt in my mind that your efforts contributed highly to this sale (less than 30 days). It was a pleasure getting to know you and I wish you nothing but the best for your future.
I found Annette totally by accident and I am glad I did. Not knowing what to expect and what I found out amazed me. Annette is a gentle take charge person. In a nice way she asked me to sit and take notes while she taught me what staging was and wasn't. Her folder compared what was a living atmosphere to what was a selling atmosphere. Then she did show and tell WOW! What a tool box she has! But not only does she talk the talk but she walks the walk. Now we start moving furniture,yes! Chairs ,tables, couches, beds, everything. She would say this is good or you should store that. What a take charge person. All in all Annette is passionate, sensitive, understand person that did not offend my feelings about my stuff (junk). Wow! A people person and a thing person all in one. I could have not asked for a better person for the job, thank you Annette!
Annette is fabulous!!! I recently hired her to help me with a new home we built. She is oh so patient. She spent hour with me working on colors, rugs, fabrics, furniture, paint, material for bedding, window blinds and more. She worked with my daughter to make sure she got a beautiful bedroom ensemble. She taught her some aspect of design and why you put certain things together. Annette inspired my daughter so much she wants to be an interior designer now. Annette is delightful to work with. She knows design & how to coordinate all aspects of a space. She listens to what you want and works tirelessly to get the final result to be simply amazing. I will be calling on her again!!
My husband and I just wanted to drop you a note to thank you again for your help. Your counseling on preparing the house to be sold was invaluable! We followed your wise advice. To our great surprise we had two full price offers in the first week the house was listed! Many thanks again.
Annette understands what service means to clients. She is professional and sincere in her desire to produce fabulous results. She was interested in what our tastes and needs were. We found Annette to be an excellent listener, interpreting our likes and dislikes into a WONDERFUL FINAL EFFECT. Annette is terrific coordinating textures, colors and fabrics. She has high energy and integrity and identifies with her clients. Our place looks great. Everyone who comes here complements us on how wonderful it looks.
I am in the midest of decorating a new home. From the design of the floor plan to the wall paint color to the thoughtful selection of a plus sofa in moss green, Annette and her team have provided their expertise, keen insight and delightful personalities to help me create a beautiful and warm living environment. Thanks to them I CAN’T WAIT TO GO HOME AT THE END OF THE DAY! If you are building or designing your home, take my advice and engager them early in the process!!!!
Annette and her staff at Design Matters have been fabulous to work with. We were building a new home and I needed help, but I wanted to be a big part of the process. Annette has spent countless unpaid hours with me in the store. She has helped me with paint color and I have purchased furniture, rugs, blinds, and decorative pieces. All of which are high quality at a reasonable price. I love her enthusiasm and especially her honesty. She has taught me so much along the way. Best of all my husband has been very happy with all of our choices. I will continue to go back for future needs and I always recommend Design Matters to my friends.
I not the decorative type myself and felt the task was overwhelming. Annette and her staff made the job easy and fun. They were always available, accessible, creative, flexible and so much fun to work with. They were extremely knowledgeable, responsive and adaptive to my needs and ideas. Yet, they spoke out when necessary and never let me make any mistakes. They were also always there to hold my hand and remind me to breathe when the task became overwhelming. The furniture was superior, delivery was fast, complete and correct every time. The cost was extremely reasonable and there were so many times that everyone at Design Matters went over and above without additional charges. THE RESULTS ARE MY DELIGHT TO COME HOME TO EVERY NIGHT.
Annette understands what service means to clients She is professional and sincere in her desire to produce fabulous results. She was interested in what our tastes and needs were. We found Annette to be an excellent listener, interpreting our likes and dislikes into a wonderful final effect. Annette is terrific coordinating textures, colors, fabrics and much more. She has high energy and integrity and identifies with her clients, Our place looks great. Everyone who comes in complements us on how wonderful it looks.
Annette and her Team truly transformed our home into a show place. She made it a point to work around our schedule on nights and weekends, gave us honest feedback, and a plan to execute. Annette was able to use what we had in our home as a beginning, and completely without boundaries re-invent each space. She did this with creative design touches and added elements and groupings to make each space unique and interesting. We arrived from vacation to a truly remarkable and inviting space that flow from room to room. The staging provided great still pictures and a virtual tour which is getting a lot of attention and praise from potential buyers. Thank You to Annette and her Team for making this a remarkable staging experience.
It was such a pleasure to work with Annette of Design Matters (Lindsay was awesome as well!!). I generally have done my own interior decorating with great results, but was totally blocked as to what to do with my awkward living room area. Annette gently made suggestions and exposed me to possibilities that were out of my paradigm. The end result was a fabulous living area with a beautiful leather couch and rug that I would never have been able to put together myself. I look forward to working with Annette/Design Matters to complete my living room transformation. I highly recommend Design Matters for a very professional, friendly, low-stress and innovative designing experience.
Writing a review for Design Matters is easy for me to do because it has been an Outstanding Experience from beginning to end! Annette and Lindsay always greet me as a dear friend when I walk through their door, and then ``bend over backwards`` to make my remodeling dreams come true while saving me dollars in the process! That kind of customer service rarely exists anymore. I am so glad my search for that Harden chair brought me to their door. I remain a very dedicated and sincerely happy client. Five stars!
It's a pleasure to do business with reputable people such as yourself and Harden. Customer service just seems to be gone these days, and it's very nice to have it back...I will be back when I'm ready to purchase a new piece (hopefully that will be soon...getting that itch for something!) Thank you and Harden!
The staff at Design Matters assisted us with redecorating the kitchen, dining, living and family rooms in our home. They were professional, knowledgeable, courteous and extremely helpful. We had no idea where to start, and they patiently guided us step by step through the design process from picking paint colors, to flooring, to counter top and backsplash, to furniture and fabrics. Design Matters made the process fun! We have been so pleased with the outcome, and we continue to get compliments from our guests. We highly recommend their services, and would definitely use them again!
Annette is a joy to work with on any decorating project. She is very professional, extremely knowledgeable and a true perfectionist. On top of those qualities she is fun and enthusiastic. Annette is a good listener and she has an open mind. She will become a teacher and a friend all at the same time. In addition, I appreciate her efforts to keep my pocketbook in mind. It’s easy to recommend her with enthusiasm.
Annette’s personal style is very engaging—she is so easy to work with! Her sense of style is just wonderful. She did a great job of working with some of the ideas I had and also bringing her ideas to the table as well. I plan to continue to work with Annette as I move on to additional projects in my house.
Recently I purchased a Harden dining table and six chairs from Annette Besaw at Design Matters. This is my first piece from Harden, and I can’t say enough about the beauty and quality of Harden furniture. The dining set is exactly as pictured on their website. It is extremely well built; sturdy and rugged yet still very elegant. The finishing is perfect with just the right amount of distressing. The chairs are very comfortable and again very well built. It was Annette who guided me towards Harden, and I am very grateful for her’s and Ali’s excellent customer service and patience with me. They answered all my questions and helped me design the furniture that I truly wanted but couldn’t find elsewhere. There was timely delivery from both Harden and Design Matters. I will definitely be back when I’m ready for my next piece.
“Annette organized my life!” She came to our home with positive energy and a radiant smile and immediately saw what needed to happen. It was not just that she knew how to put things in their proper place, she actually coached me along to make it all work for me individually. Annette Besaw has a way of figuring out exactly what I needed to do in order to make my life more simple and organized. Annette makes the job of organizing my home office (something I was dreading) actually fun and incredibly productive. I feel encouraged and motivated when working with Annette, she has helped me so much more then the many books that I had bought on storage tips and organizing. Thank you Annette, you have changed my life!
Annette Besaw of Design Matters truly lived up to the name of her business when she staged a spec house for me recently. She transformed it from a house into a home! The tasteful furnishings that she provided, combined with her artistic decorating details, made the house come alive! I feel confident that this investment will have the desired result of making it easy for perspective buyers to imagine that they have just walked into their new home.
Annette has such an eye for detail - she came to our home after trying to sell it for many months... after she educated me on how to stage a home properly - the house sold almost immediately - I should have talked to her months ago! If you are trying to sell your home call Annette to Stage it FIRST and if you purchases a home - she will design that home to fit you in every way - comfort and beauty to fit your personality! I highly reccommend Annette.
I just wanted to let you know after our staging meeting six weeks ago, we re-painted the chocolate colored kitchen to crisp khaki as you suggested. I went with your staging advice regarding the lamps, rugs, hotel towels and more. The house went on the market and we got an offer quickly although it took a week to negotiate. I just wish I had found you 2 years ago! We spend 2 years trying to figure out that great room and you did it in less than an hour!! The whole family just loves it and now we're sorry we have to leave! I just wanted to say thank you, your advice clearly was the right advice and worked perfectly for the sale of our house.
What a pleasure to have Annette's energy and expertise when trying to get one self organized. She was invaluable in teaching and coaching me about how to be more efficient and organized through a lifetime, not just for the day she's with you. Alas, two years later in a new home and I am using her systems for organizing and even teaching my clients in my psychotherapy practice how to organize their personal property and create an efficient filing system. You were a blessing, and I would recommend your services to anyone, even those who don't think they can stay organized.
Annette and her team have helped me select some of our favorite pieces in our home. We have used her for numerous items including our dining room chandelier, a custom made bedspread, and furniture for all of the bedrooms in our home. We have loved working with Annette and I highly recommend Design Matters to everyone I know!
Eight months ago, my husband and I walked unexpectantly into Design Matters only to be greeted with the most spirited and interested designer. Little did I know, Annette turned out to be just who I was looking for but gave up hope of ever finding.
You see, only a couple weeks prior to our meeting we had moved into a new home after purging most of our home furnishings that wouldn’t suit our new home’s aesthetic. We had spent years coveting modern décor, furniture stores, art galleries, “This Old House” projects and many HGTV programs. Needless to say, we had countless likes, dislikes, wishes and wants but where oh where to begin. How do we possibly narrow and coordinate our choices. Stylist after consultant, I wasn’t impressed, inspired or connected. But after the first 5 minutes with Annette, I couldn’t wait to start working with her. Within another 30 minutes, she had us articulating our style and overcoming our most difficult challenge…taking those first and very scary baby steps. We had our assignments and off we were. Within the week, she carved out a day to travel to our home to walk through for photos and to review ideas for every room. All this before a financial exchange or commitment. What a way to begin!
After we set Annette loose and put our project in her hands, she was tireless in amassing selections for furnishings, fabrics, colors, lighting and accessory needs. She completely understood and embraced the style we envisioned for our lake house based in mid-century modern but substantially unique. I honestly went to the store nearly every day during the first several weeks and never once did I feel like I was interrupting or overstaying my welcome. In fact, I always felt at home coming in to ask questions, seek opinions, search fabrics and books, or sample the furniture. We spent hours together after store closing and exchanged numerous emails communicating our late night ideas. She never stops!
What was most amazing about Annette is that she truly cared about us and the end product. She was ever so patient with us, whether it was fielding our litany of questions; understanding our indecision and need for a breath; convincing us to pause before making impulsive or uncoordinated purchases; or explaining design nuances and secrets. She was so vested in the end product that she graciously consulted on items she didn’t carry and even established new manufacturer relationships at our behest. Most astonishing was that Annette was more cognizant of our budget and timing than we were at times, and didn’t hesitate to offer more economical options without compromising on quality. Annette was especially unyielding when it came to making sure every single piece was perfect; whether it was ordering samples in advance, coordinating selections before placing a single order or returning items for correction. In this, I couldn’t have asked for a better advocate. Nearly every delivery was effortless with special care to set furniture in its place and no trace of damage, tools or packaging (Thank you Leo!!). Such integrity!
Annette’s energy, attentiveness and creativity never waned…and as a result, Bill and I walk through our front door every single day thankful for our beautiful home and most appreciative to have walked through the front doors of Design Matters into Annette’s expert hands. Our home is yours!
I could really go on and on, but I’ll close by saying that without reservation, I would (and have!) recommended Annette and her team at Design Matters and will continue to have her number at my fingertips.